Support Center
Contact Us
Support Hours:
Monday – Friday: 6 AM – 10 PM CST
Saturday: 8 AM – 3 PM CST
Email: support@pavaso.com
Phone: (866) 288-7051
Remote Online Notarization* (RON)
- Frequently Asked Questions
- ID Validation Tips
- Observer Role
- RON iPad Notary Guide
- RON iPad Signer Guide
- RON Notary Guide
- RON Signer Guide
- Screen Sharing for Mac Users
- Security Question Statuses
- System Requirements
- System Test Troubleshooting
- Witness Tag (Remote)
State Documentation
- eNotary Registration Training Summary
- Remote Online Registration Training Summary
- Tennessee Application Responses
- Utah Remote Notary Application
In-Person eNotarization* (IPEN)
RamQuest Integration
White Text Tagging (WTT)
TrailFix
eNotary Information for Title Employees
- Creating or Modifying Notary Signature
- eNotary Information Extraction
- Modifying eNotary Seal Microprint Text
- Registering as a Pavaso eNotary
- Renewing Your eNotary Registration
- Updating Your eNotary Commission Information
- Uploading a Custom Seal
- Uploading Your Notary Certificate
eNotary Information for Mobile Notaries/eNotaries
- Creating or Modifying Notary Signature
- Mobile Notary Training
- Mobile eNotary Training
- Modifying eNotary Seal Microprint Text
- Registering as a Pavaso Mobile eNotary
- Steps to Complete Before a Mobile Closing
- Updating Your eNotary Commission Information
- Uploading a Custom Seal
Multi-Device Closing (MDC)
Custom Text Tags (CTT)
Common Scenarios
- Activating Your Account
- Assign a Closing Agent
- Consumer Did Not Receive Invitation Email
- Consumer Email is Incorrect
- Deleting/Removing a Consumer
- Mark a Document for Wet Signature
- Order is Not in Pending Closing Status
- Resend an Invitation Email
- Resetting a Password
- System and Hardware Requirements
- Upload a Document
System Features
- Copying Tags
- Creating a Cash Order
- Creating an Order
- Document Audience
- Document Review and Account Creation Status
- Document Templates
- InstaTag Toolbar
- Order Details
- Order Statuses
- Printing Without a QR Code Sheet
- Printing and Importing Wet Sign Documents
- Push to Pending Closing
- Rearranging the Document List
- Releasing an Order
- Tagging Documents
- Title Holder Role
- Witness Types
Company Administrator Options
- Accepting a Company Partnership
- Adding a Branch
- Adding a Company Partnership
- Adding a Notary via Notary Maintenance
- Adding a User
- Approving an eNotary Billing Request
- Lender Company Configuration Settings
- Removing an eNotary From Your Company
- Resend an Account Activation Email
- Setting an eNotary Billing for Auto-Renew
- Title Company Configuration Settings
Essential Notary | Pavaso’s Remote Ink Notarization (RIN) Solution
- Essential Notary Guide
- ID Validation Tips
- Screen Sharing for Mac Users
- Signer Pre-Closing Review and System Test
- System Test Troubleshooting
System Navigation
Release Notes
*Due to state law or regulation or both, electronic notarization and remote online notarization are not available in all areas.
Pavaso, Inc. All rights reserved. This document, its content and its materials, in any form or media, is proprietary and confidential and shall be considered the sole property of Pavaso. It may not be copied, distributed or reproduced in whole or in part, nor transmitted to any third party without Pavaso’s prior written consent. Pavaso makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions.